Identify the product
Find the order number, motor label or remote model.
A little help for everyday living
Let’s get your
shades sorted.
Find a useful starting point, keep your window notes together, or send a support inquiry with the details that matter.
Product-specific support requests
Help, without the huntA different view, every day
A useful place
to begin.
to begin.
01Search by the problem
02Save your window notes
03Product-specific support requests
01 / Start with the problem
What can we help with?
Your ownership notebook
Every window. One place.
Save product names, approximate dimensions and notes in this browser. Your notes stay on this device.
Planning dimensions are not a manufacturing specification. Final suitability and measurements must be confirmed.
MY WINDOW NOTES
Saved in this browser. No account or team sharing is implied.
The approach
Start with the model, not a guess.
Pairing and reset procedures differ by motor. Our general checklists help you collect the right details. Follow the manufacturer’s instructions before resetting or servicing a shade.
Check the basics
Use the relevant checklist without taking the hardware apart.
Send the details
Include what changed and what you have already tried.
Your next step
Tell us what’s happening.
Send a specific question or include your saved project. The team can review the details before recommending a next step.
(564) 262-6915Operated by Smart Blinds LLC. This portfolio shares fulfillment and support.